Bixby Developer Studio keeps asking me to login
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1
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When I first launched Bixby Developer Studio, it greeted me with a startup screen with a Login button. I clicked on it and it opened a login page in my browser. I logged in that page using my Samsung developer account. The login was successful and a pop-up appeared asking me if I will allow the page to launch Developer Studio (which was already open at that point). I allowed it, but nothing happened; Developer Studio was still showing the startup screen.
I restarted the application but it again showed me that startup screen with the login button. If I click on the login button, it will just take me again to the login page in the browser. And then nothing would happen if I login again.
login bixby
asked Nov 10 at 11:48
rainai
29827
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up vote
1
down vote
favorite
When I first launched Bixby Developer Studio, it greeted me with a startup screen with a Login button. I clicked on it and it opened a login page in my browser. I logged in that page using my Samsung developer account. The login was successful and a pop-up appeared asking me if I will allow the page to launch Developer Studio (which was already open at that point). I allowed it, but nothing happened; Developer Studio was still showing the startup screen.
I restarted the application but it again showed me that startup screen with the login button. If I click on the login button, it will just take me again to the login page in the browser. And then nothing would happen if I login again.
login bixby
asked Nov 10 at 11:48
rainai
29827
More details about your environment might help. Which OS and version? Which browser and version? Are you going through any proxies or vpn gateways?
– mblakele
Nov 11 at 0:32
@mblakele I'm using Windows 10, Chrome 70. I am not using any proxy/VPN. I thought my adblocker was causing the issue but disabling it didn't solve the problem.
– rainai
Nov 11 at 10:00
add a comment |
up vote
1
down vote
favorite
up vote
1
down vote
favorite
When I first launched Bixby Developer Studio, it greeted me with a startup screen with a Login button. I clicked on it and it opened a login page in my browser. I logged in that page using my Samsung developer account. The login was successful and a pop-up appeared asking me if I will allow the page to launch Developer Studio (which was already open at that point). I allowed it, but nothing happened; Developer Studio was still showing the startup screen.
I restarted the application but it again showed me that startup screen with the login button. If I click on the login button, it will just take me again to the login page in the browser. And then nothing would happen if I login again.
login bixby
asked Nov 10 at 11:48
rainai
29827
When I first launched Bixby Developer Studio, it greeted me with a startup screen with a Login button. I clicked on it and it opened a login page in my browser. I logged in that page using my Samsung developer account. The login was successful and a pop-up appeared asking me if I will allow the page to launch Developer Studio (which was already open at that point). I allowed it, but nothing happened; Developer Studio was still showing the startup screen.
I restarted the application but it again showed me that startup screen with the login button. If I click on the login button, it will just take me again to the login page in the browser. And then nothing would happen if I login again.
login bixby
login bixby
asked Nov 10 at 11:48
rainai
29827
asked Nov 10 at 11:48
rainai
29827
asked Nov 10 at 11:48
rainai
29827
asked Nov 10 at 11:48
rainai
29827
asked Nov 10 at 11:48
rainai
29827
29827
More details about your environment might help. Which OS and version? Which browser and version? Are you going through any proxies or vpn gateways?
– mblakele
Nov 11 at 0:32
@mblakele I'm using Windows 10, Chrome 70. I am not using any proxy/VPN. I thought my adblocker was causing the issue but disabling it didn't solve the problem.
– rainai
Nov 11 at 10:00
add a comment |
More details about your environment might help. Which OS and version? Which browser and version? Are you going through any proxies or vpn gateways?
– mblakele
Nov 11 at 0:32
@mblakele I'm using Windows 10, Chrome 70. I am not using any proxy/VPN. I thought my adblocker was causing the issue but disabling it didn't solve the problem.
– rainai
Nov 11 at 10:00
More details about your environment might help. Which OS and version? Which browser and version? Are you going through any proxies or vpn gateways?
– mblakele
Nov 11 at 0:32
More details about your environment might help. Which OS and version? Which browser and version? Are you going through any proxies or vpn gateways?
– mblakele
Nov 11 at 0:32
@mblakele I'm using Windows 10, Chrome 70. I am not using any proxy/VPN. I thought my adblocker was causing the issue but disabling it didn't solve the problem.
– rainai
Nov 11 at 10:00
@mblakele I'm using Windows 10, Chrome 70. I am not using any proxy/VPN. I thought my adblocker was causing the issue but disabling it didn't solve the problem.
– rainai
Nov 11 at 10:00
add a comment |
2 Answers
2
active
oldest
votes
up vote
1
down vote
I'd suggest verifying if your browser is configured to accept cookies. If that information is verified and the problem still exists, there might be additional information in the ide.log file that can provide more insight
To get that information, follow these steps:
- Note the time when you begin the next steps.
- Go through the login process until you hit the point of failure.
- From the IDE menu, click on Help -> Create Diagnostics Report. This
will popup a dialog that will point you to the location of the
diagnostics report, by default this location is
C:Users'User'bixby-workspace - Unzip the diagnostics report and look at the ide.log file for any
errors at the time of login.
Feel free to post the errors here or if you prefer, you can open a ticket with Bixby Support too.
answered Nov 11 at 18:12
BixbyDevSupportOne
291
add a comment |
up vote
0
down vote
There are a couple of points you could work on here -
In this case, I suggest you to keep the browser open in the background while clicking on the login button. I was facing the same issue and somehow it worked for me like this. This has been an issue on a Windows machine. On a Mac this problem is not faced till now.
You could restart the Bixby studio itself for logging in again.
Also, I suggest removing the browser cookies as told by shahnawaz above.
Do let us know if this still persists !
answered 2 days ago
IronManGill
7,15822147
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
I'd suggest verifying if your browser is configured to accept cookies. If that information is verified and the problem still exists, there might be additional information in the ide.log file that can provide more insight
To get that information, follow these steps:
- Note the time when you begin the next steps.
- Go through the login process until you hit the point of failure.
- From the IDE menu, click on Help -> Create Diagnostics Report. This
will popup a dialog that will point you to the location of the
diagnostics report, by default this location is
C:Users'User'bixby-workspace - Unzip the diagnostics report and look at the ide.log file for any
errors at the time of login.
Feel free to post the errors here or if you prefer, you can open a ticket with Bixby Support too.
answered Nov 11 at 18:12
BixbyDevSupportOne
291
add a comment |
up vote
1
down vote
I'd suggest verifying if your browser is configured to accept cookies. If that information is verified and the problem still exists, there might be additional information in the ide.log file that can provide more insight
To get that information, follow these steps:
- Note the time when you begin the next steps.
- Go through the login process until you hit the point of failure.
- From the IDE menu, click on Help -> Create Diagnostics Report. This
will popup a dialog that will point you to the location of the
diagnostics report, by default this location is
C:Users'User'bixby-workspace - Unzip the diagnostics report and look at the ide.log file for any
errors at the time of login.
Feel free to post the errors here or if you prefer, you can open a ticket with Bixby Support too.
answered Nov 11 at 18:12
BixbyDevSupportOne
291
add a comment |
up vote
1
down vote
up vote
1
down vote
I'd suggest verifying if your browser is configured to accept cookies. If that information is verified and the problem still exists, there might be additional information in the ide.log file that can provide more insight
To get that information, follow these steps:
- Note the time when you begin the next steps.
- Go through the login process until you hit the point of failure.
- From the IDE menu, click on Help -> Create Diagnostics Report. This
will popup a dialog that will point you to the location of the
diagnostics report, by default this location is
C:Users'User'bixby-workspace - Unzip the diagnostics report and look at the ide.log file for any
errors at the time of login.
Feel free to post the errors here or if you prefer, you can open a ticket with Bixby Support too.
answered Nov 11 at 18:12
BixbyDevSupportOne
291
I'd suggest verifying if your browser is configured to accept cookies. If that information is verified and the problem still exists, there might be additional information in the ide.log file that can provide more insight
To get that information, follow these steps:
- Note the time when you begin the next steps.
- Go through the login process until you hit the point of failure.
- From the IDE menu, click on Help -> Create Diagnostics Report. This
will popup a dialog that will point you to the location of the
diagnostics report, by default this location is
C:Users'User'bixby-workspace - Unzip the diagnostics report and look at the ide.log file for any
errors at the time of login.
Feel free to post the errors here or if you prefer, you can open a ticket with Bixby Support too.
answered Nov 11 at 18:12
BixbyDevSupportOne
291
answered Nov 11 at 18:12
BixbyDevSupportOne
291
answered Nov 11 at 18:12
BixbyDevSupportOne
291
answered Nov 11 at 18:12
BixbyDevSupportOne
291
291
add a comment |
add a comment |
up vote
0
down vote
There are a couple of points you could work on here -
In this case, I suggest you to keep the browser open in the background while clicking on the login button. I was facing the same issue and somehow it worked for me like this. This has been an issue on a Windows machine. On a Mac this problem is not faced till now.
You could restart the Bixby studio itself for logging in again.
Also, I suggest removing the browser cookies as told by shahnawaz above.
Do let us know if this still persists !
answered 2 days ago
IronManGill
7,15822147
add a comment |
up vote
0
down vote
There are a couple of points you could work on here -
In this case, I suggest you to keep the browser open in the background while clicking on the login button. I was facing the same issue and somehow it worked for me like this. This has been an issue on a Windows machine. On a Mac this problem is not faced till now.
You could restart the Bixby studio itself for logging in again.
Also, I suggest removing the browser cookies as told by shahnawaz above.
Do let us know if this still persists !
answered 2 days ago
IronManGill
7,15822147
add a comment |
up vote
0
down vote
up vote
0
down vote
There are a couple of points you could work on here -
In this case, I suggest you to keep the browser open in the background while clicking on the login button. I was facing the same issue and somehow it worked for me like this. This has been an issue on a Windows machine. On a Mac this problem is not faced till now.
You could restart the Bixby studio itself for logging in again.
Also, I suggest removing the browser cookies as told by shahnawaz above.
Do let us know if this still persists !
answered 2 days ago
IronManGill
7,15822147
There are a couple of points you could work on here -
In this case, I suggest you to keep the browser open in the background while clicking on the login button. I was facing the same issue and somehow it worked for me like this. This has been an issue on a Windows machine. On a Mac this problem is not faced till now.
You could restart the Bixby studio itself for logging in again.
Also, I suggest removing the browser cookies as told by shahnawaz above.
Do let us know if this still persists !
answered 2 days ago
IronManGill
7,15822147
answered 2 days ago
IronManGill
7,15822147
answered 2 days ago
IronManGill
7,15822147
answered 2 days ago
IronManGill
7,15822147
7,15822147
add a comment |
add a comment |
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More details about your environment might help. Which OS and version? Which browser and version? Are you going through any proxies or vpn gateways?
– mblakele
Nov 11 at 0:32
@mblakele I'm using Windows 10, Chrome 70. I am not using any proxy/VPN. I thought my adblocker was causing the issue but disabling it didn't solve the problem.
– rainai
Nov 11 at 10:00