Zendesk widget for agents to respond
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
asked Nov 12 at 14:54
Sorin
416
add a comment |
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
asked Nov 12 at 14:54
Sorin
416
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 at 1:20
add a comment |
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
asked Nov 12 at 14:54
Sorin
416
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
zendesk
asked Nov 12 at 14:54
Sorin
416
asked Nov 12 at 14:54
Sorin
416
asked Nov 12 at 14:54
Sorin
416
asked Nov 12 at 14:54
Sorin
416
asked Nov 12 at 14:54
Sorin
416
416
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 at 1:20
add a comment |
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 at 1:20
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 at 1:20
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 at 1:20
add a comment |
active
oldest
votes
Your Answer
StackExchange.ifUsing("editor", function ()
StackExchange.using("externalEditor", function ()
StackExchange.using("snippets", function ()
StackExchange.snippets.init();
);
);
, "code-snippets");
StackExchange.ready(function()
var channelOptions =
tags: "".split(" "),
id: "1"
;
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function()
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled)
StackExchange.using("snippets", function()
createEditor();
);
else
createEditor();
);
function createEditor()
StackExchange.prepareEditor(
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader:
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
,
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
);
);
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fstackoverflow.com%2fquestions%2f53264705%2fzendesk-widget-for-agents-to-respond%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
active
oldest
votes
active
oldest
votes
active
oldest
votes
active
oldest
votes
Thanks for contributing an answer to Stack Overflow!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fstackoverflow.com%2fquestions%2f53264705%2fzendesk-widget-for-agents-to-respond%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 at 1:20