Play developer console “An unexpected error occurred. Please try again later.” in 2017 occurs when try to open any section of the console









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I searched Stack Overflow and web and saw some occurrences of the problem due to missing payment section info or when adding translations or try to display ratings but my problem is it does not work at all after the design is entirely changed in April 2017.



It started on April 28, I wasn't able to open "app details" when I click an app on the list or "order management" sections but the rest was working fine. I contacted Google Support and informed them about the problem. They told me to clear cache and cookies or try with another browser or incognito mode. I tried incognito and Edge and it worked for 2 or 3 hours, after that time I started to receive same error using chrome incognito or Edge too.



I cleared cache and cookies, un-installed and installed Chrome twice and deleted history for all from history.google.com but it didn't work.



Also one of my friend had contacted me, and he said, he was getting error from play console. I told him: I get the same issue.



Starting from yesterday, I was not be able to even open the main section, can't see the list of the apps, I see blank page with red bar on top, you can see on the image. I, again, contacted support, but I had no answer or suggestions this time. They said they will look into the issue.



I asked them to provide developers error codes when an error occurs. Even if you don't have an answer to this problem ask them to provide error codes for us, developers, not to sit in dark. They should also provide FAQ with error codes to help us. I wasted all weekend and May 1 trying to solve this and I don't want to delete anything again if it has nothing to do with the issue.



Current state of Play Console










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  • I'm voting to close this question as off-topic because it seems to be an issue that would be best handled by a third party's tech support department.
    – halfer
    May 12 '17 at 20:09






  • 1




    This started happening to me, but I noticed that there is never the same error message number twice, even though I'm taking the same steps (starting in new incognito tab, logging in, and going directly to the Crashes.
    – Dale
    Feb 18 at 20:30














up vote
5
down vote

favorite
1












I searched Stack Overflow and web and saw some occurrences of the problem due to missing payment section info or when adding translations or try to display ratings but my problem is it does not work at all after the design is entirely changed in April 2017.



It started on April 28, I wasn't able to open "app details" when I click an app on the list or "order management" sections but the rest was working fine. I contacted Google Support and informed them about the problem. They told me to clear cache and cookies or try with another browser or incognito mode. I tried incognito and Edge and it worked for 2 or 3 hours, after that time I started to receive same error using chrome incognito or Edge too.



I cleared cache and cookies, un-installed and installed Chrome twice and deleted history for all from history.google.com but it didn't work.



Also one of my friend had contacted me, and he said, he was getting error from play console. I told him: I get the same issue.



Starting from yesterday, I was not be able to even open the main section, can't see the list of the apps, I see blank page with red bar on top, you can see on the image. I, again, contacted support, but I had no answer or suggestions this time. They said they will look into the issue.



I asked them to provide developers error codes when an error occurs. Even if you don't have an answer to this problem ask them to provide error codes for us, developers, not to sit in dark. They should also provide FAQ with error codes to help us. I wasted all weekend and May 1 trying to solve this and I don't want to delete anything again if it has nothing to do with the issue.



Current state of Play Console










share|improve this question























  • I'm voting to close this question as off-topic because it seems to be an issue that would be best handled by a third party's tech support department.
    – halfer
    May 12 '17 at 20:09






  • 1




    This started happening to me, but I noticed that there is never the same error message number twice, even though I'm taking the same steps (starting in new incognito tab, logging in, and going directly to the Crashes.
    – Dale
    Feb 18 at 20:30












up vote
5
down vote

favorite
1









up vote
5
down vote

favorite
1






1





I searched Stack Overflow and web and saw some occurrences of the problem due to missing payment section info or when adding translations or try to display ratings but my problem is it does not work at all after the design is entirely changed in April 2017.



It started on April 28, I wasn't able to open "app details" when I click an app on the list or "order management" sections but the rest was working fine. I contacted Google Support and informed them about the problem. They told me to clear cache and cookies or try with another browser or incognito mode. I tried incognito and Edge and it worked for 2 or 3 hours, after that time I started to receive same error using chrome incognito or Edge too.



I cleared cache and cookies, un-installed and installed Chrome twice and deleted history for all from history.google.com but it didn't work.



Also one of my friend had contacted me, and he said, he was getting error from play console. I told him: I get the same issue.



Starting from yesterday, I was not be able to even open the main section, can't see the list of the apps, I see blank page with red bar on top, you can see on the image. I, again, contacted support, but I had no answer or suggestions this time. They said they will look into the issue.



I asked them to provide developers error codes when an error occurs. Even if you don't have an answer to this problem ask them to provide error codes for us, developers, not to sit in dark. They should also provide FAQ with error codes to help us. I wasted all weekend and May 1 trying to solve this and I don't want to delete anything again if it has nothing to do with the issue.



Current state of Play Console










share|improve this question















I searched Stack Overflow and web and saw some occurrences of the problem due to missing payment section info or when adding translations or try to display ratings but my problem is it does not work at all after the design is entirely changed in April 2017.



It started on April 28, I wasn't able to open "app details" when I click an app on the list or "order management" sections but the rest was working fine. I contacted Google Support and informed them about the problem. They told me to clear cache and cookies or try with another browser or incognito mode. I tried incognito and Edge and it worked for 2 or 3 hours, after that time I started to receive same error using chrome incognito or Edge too.



I cleared cache and cookies, un-installed and installed Chrome twice and deleted history for all from history.google.com but it didn't work.



Also one of my friend had contacted me, and he said, he was getting error from play console. I told him: I get the same issue.



Starting from yesterday, I was not be able to even open the main section, can't see the list of the apps, I see blank page with red bar on top, you can see on the image. I, again, contacted support, but I had no answer or suggestions this time. They said they will look into the issue.



I asked them to provide developers error codes when an error occurs. Even if you don't have an answer to this problem ask them to provide error codes for us, developers, not to sit in dark. They should also provide FAQ with error codes to help us. I wasted all weekend and May 1 trying to solve this and I don't want to delete anything again if it has nothing to do with the issue.



Current state of Play Console







android developer-console






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 12 '17 at 20:08









halfer

14.2k757106




14.2k757106










asked May 3 '17 at 6:18









Thracian

1,62211126




1,62211126











  • I'm voting to close this question as off-topic because it seems to be an issue that would be best handled by a third party's tech support department.
    – halfer
    May 12 '17 at 20:09






  • 1




    This started happening to me, but I noticed that there is never the same error message number twice, even though I'm taking the same steps (starting in new incognito tab, logging in, and going directly to the Crashes.
    – Dale
    Feb 18 at 20:30
















  • I'm voting to close this question as off-topic because it seems to be an issue that would be best handled by a third party's tech support department.
    – halfer
    May 12 '17 at 20:09






  • 1




    This started happening to me, but I noticed that there is never the same error message number twice, even though I'm taking the same steps (starting in new incognito tab, logging in, and going directly to the Crashes.
    – Dale
    Feb 18 at 20:30















I'm voting to close this question as off-topic because it seems to be an issue that would be best handled by a third party's tech support department.
– halfer
May 12 '17 at 20:09




I'm voting to close this question as off-topic because it seems to be an issue that would be best handled by a third party's tech support department.
– halfer
May 12 '17 at 20:09




1




1




This started happening to me, but I noticed that there is never the same error message number twice, even though I'm taking the same steps (starting in new incognito tab, logging in, and going directly to the Crashes.
– Dale
Feb 18 at 20:30




This started happening to me, but I noticed that there is never the same error message number twice, even though I'm taking the same steps (starting in new incognito tab, logging in, and going directly to the Crashes.
– Dale
Feb 18 at 20:30

















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protected by Community Nov 11 at 6:58



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Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



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protected by Community Nov 11 at 6:58



Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



Would you like to answer one of these unanswered questions instead?



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